Accessing Coredial services as a client

Step-by-Step Guide: Accessing VoIP Extension Information and Recorded Lines

Greetings,

I hope this message finds you well. Below are the step-by-step directions to access extension information from your VoIP system and view the recorded lines:

Step 1:

Go to voip.netcomplete.net using your preferred web browser.
Sign in with your email, which serves as your username. If you require a password reset, please let us know.



Step 2:

After signing in, you will be taken to the home page of your account.



Step 3:


To find a list of extensions, locate the "Services" option on the horizontal menu and click on it.



Step 4:

On the left-hand menu, scroll down and select "Extensions" and then choose "Standard."



Step 5:

You will now be able to see a list of all the extensions available.



Step 6:

If you want to view the details of a specific extension and set inbound dialing rules, click on the hyperlinked extension.


Step 7:

To find out which lines are being recorded, navigate to the left side menu and select "Premium Call Recording."



Step 8:

In the Premium Call Recording section, you can choose which extensions need to be recorded.



Step 9:

Returning to the left menu, you will see an additional option titled "File Access."



Step 10:


By clicking on "File Access," you can download and listen to the recorded calls, and it will indicate which line the recording is from.

If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help.

    • Related Articles

    • Change Complete VoiceMail message

      CoreDial Clients can change their Voicemail at anytime from their endpoint/desk phone. Simply Click on the message button on the phone and enter your Voicemail password | By Default the password is set to 1234 or your extension number however can be ...

    • Complete-Voice - Record Greetings from Any Extension

      To record a greeting for any mailbox from any handset on the system : Dial *5000 input the Mailbox Input the Mailbox Password Press 0   Then follow the prompts This will be the easiest way to record the greetings for any extension, whether its yours ...

    • Complete-Voice Park Calls

      Complete-Voice Parking Calls Parking a call is different than a hold.  When you place a call on hold it can only be picked up by the extension that put it on hold.  When you PARK  a call, it's a universal HOLD that can be picked by anyone with a ...

    • Complete-Voice - Record my voicemail greeting from my extension

      To record your own greeting, from either, the physical handset, the mobile app, or the UC Client dial  *    then your extension number then press SEND /DIAL - As if you're making a call Enter your VMAIL password Dial 0  and follow the prompts.

    • Complete-Voice Listen Live - Barge

      Listen Live and BargeUnder the Services menu you can select Listen Live functionality on a pbx. There are 2 functions of the Listen Live - Listen and Barge. In the detail page you can select from the drop down list users (extensions) who may and user ...