Accessing Coredial services as a client

Step-by-Step Guide: Accessing VoIP Extension Information and Recorded Lines

Greetings,

I hope this message finds you well. Below are the step-by-step directions to access extension information from your VoIP system and view the recorded lines:

Step 1:

Go to voip.netcomplete.net using your preferred web browser.
Sign in with your email, which serves as your username. If you require a password reset, please let us know.



Step 2:

After signing in, you will be taken to the home page of your account.



Step 3:


To find a list of extensions, locate the "Services" option on the horizontal menu and click on it.



Step 4:

On the left-hand menu, scroll down and select "Extensions" and then choose "Standard."



Step 5:

You will now be able to see a list of all the extensions available.



Step 6:

If you want to view the details of a specific extension and set inbound dialing rules, click on the hyperlinked extension.


Step 7:

To find out which lines are being recorded, navigate to the left side menu and select "Premium Call Recording."



Step 8:

In the Premium Call Recording section, you can choose which extensions need to be recorded.



Step 9:

Returning to the left menu, you will see an additional option titled "File Access."



Step 10:


By clicking on "File Access," you can download and listen to the recorded calls, and it will indicate which line the recording is from.

If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help.

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